Verizon Support Ticket

Verizon HSI completely gone - DSL High Speed? Internet

Created By: jack1849's Picture jack1849 Last Reply: jack1849's Picture jack1849
Priority Level: [Medium] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: N/A Replies: 0
Product: DSL High Speed? Internet

After months of connectivity issues with HSI, a visit by a Verizon tech, who confirmed that the DSL connection and the modem are not the problem, a "takeover" by a phone tech, who reconfigured my MacBook Pro (which didn't solve the problem.) and continued calls to the "technical support" line,(1-800-837-4966) nothing has helped. Yesterday, my link (gateway) completely disappeared. Nothing. It's gone. Reported it today to a guy in Mexico, who promised to "pass it up the line". I've done that before, and nothing happens.


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Verizon Reviews and Complaints More Verizon reviews, complaints, compliments and support tickets

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Verizon reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team