Verizon Complaint

Verizon Complaint

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Verizon: sucks - Verizon Fios


Since the beginning, Verizon has been the WORST cable provider I have ever dealt with. It took the technician at least 4 hours to get service installed on a home that the previous residents had the same service. The sound cut in and out like a helicopter noise until it would finally just cut off. You had to change the channel in order for the sound to come back on. And it wasn't the television, because it happened with both tv's. Of course it takes about 10 -20 minutes to get someone on the phone to actually discuss the situation because of you use the chat function on the website, you get the most ridiculous non helpful answers. So it is painful when you have no time because you're abit 8 months pregnant and going to school for your masters, but finally have about an hour to sit and really just enjoy watching a show on demand... but wait, you can't because the screen has frozen and new, you can't access ANY on demand shows. Absolutely unacceptable due to the amount of money I spend on this account every month. Hundreds of dollars s month for the crappiest customer service I've ever received. Tonight I spent over a half hour on the phone because not only were all of our bookmarks deleted from both tvs but on demand was not working in our bedroom. I hate verizon and I want to leave but there is no way to get out if this contract. Pleeeeeeease let me leave...


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