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Verizon Complaint - Verizon mobile is an unethical, dishonest bunch of crooks!!! - Verizon
Verizon Complaint

Verizon Complaint

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Verizon mobile is an unethical, dishonest bunch of crooks!!! - Verizon


I was an addition user (add a line ) on my sisters phone plan (which she did not have a contract = no cancellation fee if she choose to leave.)

After 15 months of pricy phone bills and minimum data I decided to go to sprint which offered better product.

When I bought the phone I expressed to the sales person I DID NOT WANT A CONTRACT

(over 4 times I verbalized it!!!!) He said ok & understood me fine. When I tried to get my phone number transferred to the new company they told me I had to be removed from my sisters plan (holding my phone number hostage, which I had for years before I was added as a user to my sisters plan.)
I then had to put the number in my name. I told Verizon I just want my number back so I can use it on my new phone, it was mine before I was added to one of their plans. They said the ONLY way I could have it is if I assumed liability for it. I again said I DID NOT WANT A CONTRACT! And I already have a new phone carrier that needs them to release my phone number. She said that is the way to release my number. I told her I was done with Verizon & just wanted my number back, she said ok.
I later get a bill charging me a termination fee. I called to complain & they said it's because I bought a phone & then wanted to leave before the 2 years. But I didn't sign a contract. Then I spoke with a supervisor who was very RUDE & he changed the story & said the fee was because I assumed liability of my phone number! I said , I just wanted my number back & now your're trying to charge me what was mine to begin with?!?! This matter is not even a month old (not sure if the Lemon law applies) but the fact is I never signed a contract or agreed to be a customer under contract!
Verizon is deceitful, unethical & emoral & encourages its employees to be the same just to make a buck! It's disgusting corporate GREED like this that is ruining our country!!!


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