Verizon mobile is an unethical, dishonest bunch of crooks!!! - Verizon
After 15 months of pricy phone bills and minimum data I decided to go to sprint which offered better product.
When I bought the phone I expressed to the sales person I DID NOT WANT A CONTRACT
(over 4 times I verbalized it!!!!) He said ok & understood me fine. When I tried to get my phone number transferred to the new company they told me I had to be removed from my sisters plan (holding my phone number hostage, which I had for years before I was added as a user to my sisters plan.)
I then had to put the number in my name. I told Verizon I just want my number back so I can use it on my new phone, it was mine before I was added to one of their plans. They said the ONLY way I could have it is if I assumed liability for it. I again said I DID NOT WANT A CONTRACT! And I already have a new phone carrier that needs them to release my phone number. She said that is the way to release my number. I told her I was done with Verizon & just wanted my number back, she said ok.
I later get a bill charging me a termination fee. I called to complain & they said it's because I bought a phone & then wanted to leave before the 2 years. But I didn't sign a contract. Then I spoke with a supervisor who was very RUDE & he changed the story & said the fee was because I assumed liability of my phone number! I said , I just wanted my number back & now your're trying to charge me what was mine to begin with?!?! This matter is not even a month old (not sure if the Lemon law applies) but the fact is I never signed a contract or agreed to be a customer under contract!
Verizon is deceitful, unethical & emoral & encourages its employees to be the same just to make a buck! It's disgusting corporate GREED like this that is ruining our country!!!
CONTACT THIS BUSINESS
BUSINESSES REPLY HERE
More Verizon reviews
- It is Shit
- Dumb service u
- I had Verizon for very long time -
- No Internet for a week/Awful customer service
- Cancellation of Deceased Mother's Telephone Service
- INTERNET, CABLE AND HOME PHONE
- wireless billing
- Mixed informatin, and poor customer service help.
- Unhappy customer
- Customer Service STINKS!!!!!!!!
- Verizon FIOA Set Top Box Return SCAM
- Stupid wifi problem
- Verizon Wireless Smart Rewards FRAUD
- Smart Rewards & Selects
- Verizon: sucks
- Verizon in Rome Ga. Lied to us about a two year contract
- What a bunch of crooks!!!!
- Bad reception
- Vivint are unethical thieves and cannot be trusted.
- Watch for hidden monthly charges from these ripoff crooks
- Avis dishonest and unethical billing
- Verizon reviews
- Vehicle hire
- Avoid Verizon
- T-Mobile is the best Cell Phone...
- Why I left Verizon Wireless, but am still paying the price for their poor customer service.
- Bad business
- termination fee
How It Works
COMPLAINTS RESOLVEDThousands of Businesses of all sizes and millions of customers use MeasuredUp
It's free and easy to put MeasuredUp to work for you