Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Verizon Complaint - Verizon in Rome Ga. Lied to us about a two year contract - Verizon
Verizon Complaint

Verizon Complaint

ADVERTISEMENT

Verizon in Rome Ga. Lied to us about a two year contract - Verizon


Verizon 805 Broad St, Rome, GA%u200E (706) 291-4408 - 2/27/2014

Joy Everhardt
51 Spring Ridge Rd. N.W
Kingston, GA. 30145
harleyroadkingdom@yahoo.com
Account Number: 218733272-00001

My husband and I have been with Verizon for many years.
Our monthly bill used to be around $120.00 with unlimited everything.
We went to Verizon in Rome, GA. to get new phones about three months ago. The young man that waited on us looked up our account and said that we don%u2019t use over 4 GB of internet service a month and if we agreed to that we could have the new phones free with a two year contract and we accepted that offer.
My husband seen the Verizon bill (around $200.00) this past month and was very upset. He said that the boy at Verizon lied to us and for me to get in touch with you.
We want the plan that we used to have (around $120.00 a month, like we had before) and if you won%u2019t do that for us, after our contract is up. We will go with another provider.
You at Verizon need to tell your employees not to lie to the customers.

Thank you, Joy Everhardt

NOTE: I talked to the manager at the Verizon store in Rome Ga today 3/5/2014. I told him the above problem and he told me that I signed a contract. I then asked him if I could get out of this contract and he told me %u201Cyes%u201Dbut I would have to pay $260.00 per phone. I will never do business with Verizon again.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Verizon
SUBMIT a ticket
for Verizon
WATCH videos
for Verizon
More Verizon Reviews and Complaints MORE reviews and complaints
for Verizon

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Verizon reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team