Verizon Consumer Complaints All Reviews

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Verizon Reviews

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  • I had Verizon for very long time -

    Customer service Terrible! Tricked me into buying Table which I did not need or know how to use. I withdrew from Verizon and gave Table which I had pd in full to friend who kept Verizon phone and she was not able to use because the Table had short battery life and many other problems just to find way for VERIZON to get money. I could not do a good thing because all is an illusion by VERIZON More...
    Gundersen1's Picture   Gundersen1    0 Comments   Comments
  • Customer Service STINKS!!!!!!!!

    I recently got my cellular phone service through VERIZON BIG MISTAKE!!!!!!!!! I was lied to by Customer service about the cost of their plan Then when I went to a Corparate store RENTON LANDING LOCATION A representative misled me over the phone And when I got to the store All of sudden the plan price changed With a smile on her face She said I'm sorry it's my fault I was wrong what I told you on the phone After telling her about my problem with the lies from customer service When I asked to talk to the manager His name is Ve He also lied to me Giving me a lame excuse about... More...
    (Mobile Phones)
    PISSEDOFF33's Picture   PISSEDOFF33    0 Comments   Comments
  • Verizon DSL

    On July 9th I decided to try and use Verizon DSL. After not being satisfied on how the service was working I decided to cancel it the following day. About two weeks later after cancelling the service no contract I received a bill. The first annoying thing about this bill is that when I was speaking to the representative to get the scheduled date of receiving the service the rep had told me there wasn't going to be an activation installation fee. As soon as I open the bill there is an activation installation fee on the bill which was supposed to had been waived. I go and call the call... More...
    (Internet - Sponsored by DIRECPATH)
    meddriver92's Picture   meddriver92    0 Comments   Comments
  • Fios Experience so far

    My experience with Verizon/FIOS. So I waited until Verizon offered me less per month then cable and did some checking before finally committing to the triple bundle. I was leery about horror stories of bad customer support and I thought I would share what I know so far. (had it 2 weeks) Scheduled install and it was done in 5 days (my choice). Installer was professional, showed up on time and did a nice job installing. Note that they need a power source and like to keep inside if possible. These 2 boxes are 3”x9” and 12”X12” approx. mounted inside the garage on... More...
    (Internet - Sponsored by DIRECPATH)
    m1429's Picture   m1429    0 Comments   Comments
  • cable

    I am actually enjoying my Fios, which I have through my room mate's account. However, there are two issues I would like to address. The first being that I CAN NOT believe that, of all the features that you offer, Fios does not offer SLEEP TIMER! Really need it! The second issue is that the format that you use for the music channels is kind of ridiculous. The "similar" and "inspired by" posts are usually really off base, the artist playing is not pictured and the artist and song are not posted throughout the song. More...
    (Cable TV)
    donnatoste's Picture   donnatoste    0 Comments   Comments
  • overchargedbilling

    I have been a verizon phone customer for years with little to no problem and then... I was talked into ordering FIOS tripleplay - for 6 months I was overcharged, each time I paid a bill they would say I then owed outrageous amounts for the next month, as high as $511 ! Finally bill straightened out and down to 0 but again the outrageous bills, can't get through to billing by phone and when you do they tell me the bill is high because of my inconsistant payments! I've got to pay something so I do but if I pay what they sya I owe then it is like I am acknowledging the charges.... More...
    (Cable TV)
  • my experience with Verizon was...

    my experience with Verizon was frustrating amd expensive. There business model of promoting their new Fios service has promted them to hire inexperienced subcontractors that are poorly trained. after 3 months of inadequate service I cancelled my contract. Fios is only guaranteed for 10 feet from the wireless modem. what good is it if it only works in one room of your house? They don't mention this limitation in their rush to sign up customers. the tv signal froze every few hours and you would have to reboot the system to make it work. the only part of the service that works as... More...
    (Cable TV)
    Judith's Picture   Judith    0 Comments   Comments


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